Privacy Policy

1. An overview of data protection
The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?
The Noritake Group publicizes on its website, in advance, purposes of use of customer-provided personal information, and when a customer actually provides his/her personal information in writing or on the Noritake Group's website, the Noritake Group also clarifies to the customer some or all of the purposes of use of his/her personal information while assuring that his/her personal information will be handled within the scope of the purpose(s).

The Noritake Group publicizes any changes made to the following purposes of use of personal information within the scope of the purposes and relevant conditions agreed:

[Purposes of use of personal information]
To deliver products as ordered by the customer and provide services for the customer
To distribute information materials and catalogs of products and business activities to the customer
To provide the customer with information about products and services by direct mail and email
To receive comments from the customer about products and services
To respond to the customer's queries and requests
To communicate with the customer about distributing products and providing services
To operate the Noritake Group's recruitment activities

In writing or on the Noritake Group's website where the customer provides his/her personal information, some specific purposes of use may be stated, in which case such purposes are also included in the regular scope of purpose of use of personal information.

What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Providing third parties with personal information
The Noritake Group never discloses or forwards any customer's personal information to any third parties unless any of the following conditions apply:

With the customer's permission
When shared among the Noritake Group companies within the scope of purposes of use
When shared by contractors within the scope necessary for meeting the purposes of use
When required by law

Joint use of personal information
The Noritake Group may share all contents of a customer's personal information within the Group regarding the matters below. It should be noted, however, that personal information is not jointly used by all companies of the Noritake Group and that personal information is used within a minimum possible scope in order to meet the purpose of use.

Scope of joint use of personal information
Subsidiaries and affiliates of the Noritake Group (see Appendix for details)

Administrator of personal information protection management
Noritake Europa GmbH (see below)

Data retention period
The Noritake Group will retain customers’ personal information as long as necessary for the intended purposes. The data will be deleted as soon as it is no longer necessary.

Transferring personal information overseas
The Noritake Group may transfer customers’ personal information to other countries or regions where its overseas group companies reside to achieve the above intended purposes. Customers agree to allow the Noritake Group to transfer their personal information overseas when they agree to this privacy policy.

Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Noritake Europa GmbH
Kurhessenstraße 3
64546 Mörfelden-Walldorf
Telephone: +49 (0)6105 2092 0
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:
Right to data portability You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data. Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Third-party websites
The handling of personal information on the websites of third-parties who are accessible from the Noritake Group's website is managed under their own regulations and not under the Noritake Group's regulations. The Noritake Group therefore cannot be held liable or responsible for the handling of personal information on third parties' websites.

Personal information of customers less than 16 years of age
If you are less than 16 years of age, please do not provide your personal information without parental consent.

3. Data collection on our website
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest to ensure an optimized service provided free of technical errors. Therefore server log files have to be stored.

4. Plugins and tools
Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at

4. Amendment of this webpage From time to time, the contents of this webpage are reviewed and amendments may be made as necessary. Such amendments will be notified on the webpage.
Appendix (Noritake Group)
NORITAKE CO., LIMITED Noritake Europa GmbH
Tono Grinding Co., Ltd.
Hiroshima Grinding Industries Co., Ltd. Zen Noritake Co., Ltd
Noritake Coated Abrasive Co., Limited Noritake Recycle Center Co., Limited
Noritake Itron Corporation KCM Corporation
KYORIX Mie Co., Ltd. Noritake Garden
Noritake TCF Co., Ltd. Noritake Co., Inc.
Okura Art China, Inc.
P.T. Noritake Indonesia Itron (U.K.) Limited
Noritake Taipei Co., Ltd. Noritake (Australia) Pty. Limited
Noritake SA (Thailand) Co., Ltd. Siam Coated Abrasive Co., Ltd.
Nippon Resibon Corporation Ryowa Corporation
Nihon Fureki Sangyo Co., Ltd.
Noritake Lanka Porcelain (Private) Limited Noritake Shanghai Trading Co., Ltd.
Noritake SCG Plaster Co., Ltd.
Dia Resibon (Thailand) Co., Ltd.

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